1300 654 425

Why Choose Workcom?

Expertise and Personalised Support

We proudly maintain a uniquely boutique-level approach while offering extensive nationwide coverage.

Committed to Continuous Improvement

We leverage our unparalleled experience and industry connections to constantly enhance our services.

Comprehensive and Holistic Solutions

We offer a complete range of services providing solutions that support our clients’ end-to-end needs.

Deeply Valued Customer Relationships

We have a customer obsession that builds strong, trusting relationships, ensuring our clients feel valued.

What we offer.

At Workcom, we transform lives with empathy and expertise, ensuring every client receives personalised, compassionate care that empowers them on their path to recovery.

Return-to-Work Services

Comprehensive, end-to-end support for a sustainable return-to-work.

  • Initial Needs Assessment
  • Worksite Evaluation
  • Co-ordination with Key Parties
  • Customised Return-to-Work Planning
  • Continuous Case Management
  • Specialised Complex Case Management
  • Injury Adjustment Counselling

Vocational Services

Discover new career paths and unlock potential with tailored vocational solutions.

  • Vocational Counselling
  • Job Placement and Work Trials
  • Upskilling and Reskilling Programs
  • Enhanced Job Seeking Skills
  • Proactive Job Search Strategies

Specialised Single Service Assessments 

Benefit from our expertise in targeted assessments to meet specific needs.

  • Worksite Evaluations
  • Detailed Task Analysis
  • Functional Capacity Assessments
  • Activities of Daily Living Assessments
  • Ergonomic Evaluations
  • Vocational Assessments
  • Labour Market Analysis
  • Transferrable Skills Analysis

Comprehensive Well-being Services

Enhancing health and overall well-being with our diverse range of assessments and programs.

  • Holistic Well-being Programs
  • Capacity Uplifiting Programs
  • Work Readiness Programs
  • Social Work Services

Our national locations.

We’re proud to have a presence across Australia, bringing our services closer to you. Our strategically located offices ensure that you have access to our expert team and resources no matter where you are. To explore service capacity and Consultant availability in a particular region, please contact the relevant Operations Manager.

Operations Managers

WA / SA / NT
Haley Dearlove
haley.dearlove@workcom.com.au

QLD
Irina Maior
irina.maior@workcom.com.au

NSW / VIC / ACT / TAS
Taeylor Postle
taeylor.postle@workcom.com.au

The ‘Heartbeat of Progress’ is more than just a symbol.

It embodies our core mission to support and uplift our clients through compassionate, effective rehabilitation care. It signifies Workcom’s strongest qualities, capturing the essence of connection, vitality and movement, and reflecting the positive and transformative experiences we create for every client.

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Meet our Leadership Team.

Meet the talented and dedicated individuals driving our success. Each individual in our leadership team brings a unique set of skills, experiences, and passions that serve to best support our incredible Consultants across the nation.

I’m a person who just truly loves helping people; I started Workcom to turn this love into a business.

Becky Zropf

Non-Executive Director, Founder

It’s become a bit of an inside joke that I love to chime in with ‘get back to work, you lot’; what I really mean is ‘get back to helping people’. I couldn’t be prouder of Becky and of Workcom.

Leon Zropf

Non-Executive Director

I’m obsessed with our approach to customer service; unconditional, trust-based relationships above all – it’s what we do and we’re the best at it.

John Mellors

CEO

Working with our team behind-the-scenes, I’m inspired to implement processes and systems that – put simply, help them achieve excellence and support our customers and clients.

Peta Hutchings

Operations Lead – Corporate Services

I love that our team is just full of experts in their given areas – professionals that come together as stars to make a constellation; that’s why we’re the best in the business.

Melissa Barnes-Daysh

Operations Lead – Government Contracts

I truly believe that every person has the right to be supported and empowered to overcome their challenges and live their best life; I love that this notion is what inspires us all at Workcom.

Irina Maior

Operations Manager – QLD

With a desire to change lives for the better, I’m passionate about building the highest-performing teams that are all in on providing intentional, purposeful rehabilitation services.

Haley Dearlove

Operations Manager – WA/SA/NT

I’m driven by supporting our wonderful team to provide industry-leading, evidence-based wellbeing and return-to-work programs that truly empower our clients.

Taeylor Postle

Operations Manager – NSW/VIC/ACT/TAS

My passion is embedded in deeply genuine care; I love that I channel this at Workcom where our team all have an unwavering desire to positively impact every individual we encounter.

Elana Strickland

Operations Lead – Return-to-Work Services

By starting small, and simply showing compassion and support, I love helping people rediscover what it means to feel happy and fulfilled after some of their biggest challenges.

Kristin Boss

Operations Lead – Vocational Services

A better service, for a better you.

We are recognised for delivering intentional, high-quality care, focusing on authentic connections, support and outcomes. We are celebrated for our team’s unparalleled expertise, and our empathetic approach to providing occupational rehabilitation support.

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Frequently Asked Questions.

Here, you’ll find answers to common questions about Workcom. We aim to provide you with clear and concise information to assist you in understanding how we can help meet your needs. If you have any further questions, please don’t hesitate to reach out to our team.

  • 1. Who can benefit from Workcom’s services?

    1. Who can benefit from Workcom’s services?

    Who can benefit from Workcom’s services?

    Occupational Rehabilitation at Workcom is transformative for individuals facing injury, illness or disability hindering their work or daily activities.

    Whether recovering from an injury, managing physical or mental health conditions, or seeking to enhance capabilities, Workcom’s tailored services and programs empower individuals on their journey to optimal health and well-being.

  • 2. Which Personal Injury schemes does Workcom operate in?

    2. Which Personal Injury schemes does Workcom operate in?

    Which Personal Injury schemes does Workcom operate in?

    Workcom has a renowned speciality in service delivery to Australia’s Life Insurers and their valued customers.

    Bringing our unique expertise as the provider of choice to the Life Insurance industry, Workcom is also a panelled rehabilitation provider delivering services nationally to the Department of Veterans’ Affairs and Australian government Agencies under the Occupational Rehabilitation and Medical Services (ORAMS) Provider Panel.

    Honouring our humble beginnings in Queensland – where Workcom remains proudly owned and operated, Workcom is also a panelled provider to WorkCover Queensland. Workcom also offers state-based workers’ compensation services in Western Australia.

  • 3. Does Workcom offer services in every State and Territory?

    3. Does Workcom offer services in every State and Territory?

    Does Workcom offer services in every State and Territory?

    Yes. Workcom maintains a uniquely boutique-level approach while offering extensive national in-person coverage.

    Workcom also offers telerehabilitation services.

    Please reach out directly for any enquiries and detailed information regarding our specific service areas and current capacities.

  • 4. How are Workcom's services priced?

    4. How are Workcom's services priced?

    How are Workcom’s services priced?

    As Workcom works exclusively within Australia’s Personal Injury schemes, all service costs are covered by an individual’s insurer and/ or a nominated claims’ agent. Workcom’s fees are as gazetted by the relevant regulating authority and/ or as contractually agreed. Workcom does not – in any instances, charge any service-fees directly to any clients we are assisting.

  • 5. What qualifications and experience do Workcom's Consultants have?

    5. What qualifications and experience do Workcom's Consultants have?

    What qualifications and experience do Workcom’s Consultants have?

    With a wealth of diverse experience, Workcom’s Consultants are university-qualified, accredited Allied Health professionals with backgrounds in occupational therapy, rehabilitation counselling, social work, psychology, physiotherapy and/ or exercise physiology.

  • 6. Why choose Workcom?

    6. Why choose Workcom?

    Why choose Workcom?

    Workcom’s strength lies in our dedication to compassionate, person-first, high-quality rehabilitation services. We deliver scheme-nuanced, tailored care with remarkably experienced consultants, fostering authentic connections and reliable support across Australia.

    We are the first-choice provider of occupational rehabilitation support.

  • 7. How can I refer someone to Workcom?

    7. How can I refer someone to Workcom?

    How can I refer someone to Workcom?

    Referrals are generally made to Workcom through specialist channels or portals, as per established, customer-specific practices.

    Any general referral enquiries can be made via admin@workcom.com.au or by calling us on 1300 654 425.

  • 8. Who is Workcom owned by?

    8. Who is Workcom owned by?

    Who is Workcom owned by?

    Since its creation nearly twenty years ago, Workcom has remained independently owned-and-operated by Becky and Leon Zropf, who both now hold non-executive director positions on Workcom’s board.

Get in touch

We are the first-choice provider of occupational rehabilitation support and are here to help!

Call our team on 1300 654 425

Email admin@workcom.com.au

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